If you have a product question or would like to place an order, you can also contact us at 1-800-673-8175 during normal business hours. For customer support, please use our direct online support hotline on this website. When support loads are heavy, priority is given to email requests, as these allow us to serve more customers with a higher quality level with a faster response time- we request that, unless there is an emergency, please use our direct online support hotline. Online customer support is available seven days a week.